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  • Dual Suspension MTB
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  • Dirt Jumpers & BMX
  • Technical Manuals
  • Recalls

Buying Guides

Not sure which bike to buy? Let us help you decide.

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We can help you find the perfect bike size for you.

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Mountain bike technology has improved exponentially in recent years.

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Road bikes are one of the simplest forms of bikes on the market.

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  Commuting to and from work can have multiple benefits for the environment, mental health and physical health.

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E-Bikes take what is amazing about cycling around town, through the mountains and daily commuting and enhance it.

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Buying your child a bike can be an exciting time for both you and them, as this is their first chance to experience the enjoyment of cycling.

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If you're the type that likes to save a buck, our ex-demo bikes may sound interesting.

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As simple as a bike can be, a lot of the terminology and names can be quite confusing.

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The material of which a frame is constructed will have a huge impact on how it rides.

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A quick look at Electric Scooter Laws in Australia.

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Shingleback racks are born and bred in Victoria's High Country and have built a reputation for being fit for purpose and above all - durable.

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BikesOnline wants to see everyone improve their lives through the simple joy of riding a bike! We’ve always tried to make it easy to get riding and offer the following guide for people who qualify for the NDIS and may be entitled to get a bicycle or eBike hrough this program.

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All bikes that list assistance up to 45km/h are not permitted for on-road use in Australia as they are not homologated motor vehicles.

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Orders & Payment

Bicycles Online offer a number of payment methods including Visa, Mastercard, American Express, Paypal, Paypal- Pay in 4 and ZipMoney interest-free finance, Apple Pay, Google Pay, and Direct Deposit.

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With new online and in-store electronic payment systems offering customers greater convenience and simplicity, at Bikes Online Australia we can now offer you even more flexibility when it comes to purchasing your new Bicycle.

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At BikesOnline, we strive to process and ship orders as quickly as possible to ensure timely delivery.

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Consumer Guarantee

At BikesOnline we want to make sure our customers are supported to ride more and stress less.

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At BikesOnline we are committed to providing you with the best possible prices.

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As bike riders, we can all agree - accidents happen.

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Your suspension components need to be serviced on a regular basis to keep working properly and also for consumer guarantee reasons.

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The frequency you should get your bike serviced will vary depending on the frequency you ride it.

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Shimano is synonymous with quality and durability in the cycling industry.

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Sram, Rockshox, and Zipp are esteemed brands known for their excellence in the cycling industry.

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At BikesOnline, we're proud to offer an exceptional warranty experience that surpasses industry standards.

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We know how heartbreaking it is to have your bike stolen, and we want to help get you back on the road as quickly as possible.

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Shipping & Tracking

Parts & Accessories  Small Parcels Bikes & Bulky Items Standard Shipping Free Over $149 orders $12.

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Once your order has been dispatched from us, you will receive an email which will include a tracking number and what courier the item was sent with.

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The estimated delivery times for bicycle is as follows.

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Unfortunately we do not allow local pick-up or return of orders from or to our warehouse.

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We require a signature for our deliveries and hence we prefer commercial addresses where there is someone present all day to receive the goods.

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Unfortunately we do not ship bikes, components, accessories or apparel outside the country.

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About

We are an Australian owned, online specialty retailer of road bikes, mountain bikes, parts, accessories, and clothing.

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BikesOnline is a purely online business - we don't have a physical showroom but operate from our head office.

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We pride ourselves on our ability to import products efficiently.

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To learn more about our Fleet Programme, please click here.

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Looking to hire or rent a Polygon bicycle in Sydney? Visit our bike rental shop.

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To learn more about our Privacy Policy, please click here.

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General Terms and Conditions.

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Returns & Exchanges

Free 30-Day Bike Returns We're incredibly confident that you'll love our wide range of bikes; however, if for any reason you don't, we've got you covered with our free 30-day return policy.

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Damage caused from improper use, abuse of the policy or incorrect assembly - such as pedal threads being damaged, dirt on the tyres, scratches on the frame, or any other damages, will be charged at full retail rates.

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At BikesOnline, we believe that finding the perfect saddle for your bike is essential for a comfortable and enjoyable ride.

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At BikesOnline, we always look to provide our customers with the best possible shopping experience, which is why we offer a large range of high-quality cycling gear and apparel, including bib-shorts, chamois & swimwear/wetsuits.

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eBikes

The mid-mount design means that the full gear range of the bicycle can be used, and the centre of gravity is lowered, giving a more stable ride, with a more natural feeling as opposed to being pushed or pulled.

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Yes! Remove the battery pack and it will feel very much like a normal bike.

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An eBike features an electric motor that is powered by a rechargeable battery.

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In Australia eBikes are limited to 250w and will assist you up to 25km/hr - going faster than this is up to the effort of the rider.

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Primarily, the mid-drive design offers smoother acceleration and lowers the centre of gravity of the bike giving a more stable ride over broken ground (this benefit is more valuable when riding off-road).

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Yes! You will need to ensure that you purchase the Classic Front Basket Kit, as well as the stem to attach the basket.

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The Kade cargo bike was recently reviewed by Bike Exchange and The Bicycle Network.

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Over many years of leading innovation in the bicycle industry, Shimano has become synonymous with quality, reliability and value for money.

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The Pulse eBike range features Bafang Hub Motor Bafang is the largest eBike hub motor manufacturer in the world and continuing to grow rapidly in the European and US markets.

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Simply plug the charger into a standard wall socket at work or when you get home.

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The Urban+ eBike and Adventure range feature the Shimano Steps Mid-Drive Motor Partnering with industry leader Shimano for the battery, control unit and motor and a leading Taiwanese eBike manufacturer for the frame and parts, Reid Cycles is now offering our own premium eBike to Australian riders at a value-packed price.

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Q.

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Assembly Guides

Congratulations on your new bike! For us, there’s nothing more exciting than building your bike.

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Congratulations on your new bike! For us, there’s nothing more exciting than building your bike.

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Congratulations on your new ebike! For us, there’s nothing more exciting than building your ebike.

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Assembling your new bike is one of the most exciting tasks ever, we agree.

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This article will guide you through how to install the front wheel on your new bike.

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Assembling your new bike is one of the most exciting tasks ever, we agree.

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Dropper posts are a game changer for mountain biking, allowing you to have your optimal pedalling position for climbing and with a simple press of the lever, you can push the saddle down to slay the descents.

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This article will guide you through how to install the mudguard on your Fox 36 and 38 suspension forks.

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Exciting times ahead! This article will guide you through what comes with your new bike and how to unpack it.

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All our bikes with a dropper post will not have their lever installed onto the left side of your handlebar, next to the brake lever clamp on the handlebar.

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Bike Care

The BikesOnline Service Network is a convenient way to get your bike repaired or serviced if something doesn't feel right, right out of the box.

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To stay safe on the trails and road, it is important to do a safety check to ensure your bike is in running order! Jared goes over his top tips for a pre-ride check that you can follow along before a ride.

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The frequency you should get your bike serviced will vary depending on the frequency you ride it.

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Your suspension components need to be serviced on a regular basis to keep working properly and also for consumer guarantee reasons.

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A clean bike is a fast bike - we can’t stress this enough, keeping your bike clean is not only beneficial to your components lifespan and performance, it’s also good for morale.

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Cleaning and maintaining your drivetrain might not be the most exciting task in the cycling world, but it sure is very important.

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Unfortunately we can’t be out riding bikes at all times, we still need to sleep or eat at some point of the day.

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Transporting your bike is usually a sign of good times ahead! For that we are more than happy to provide resources on how to transport your bike safely, so there are no hiccups during the journey and you can make the most out of your riding time.

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Adjustments & Fit

After assembling your new bike, the first thing to do is the initial bike fit, in other words, customizing the bike measurements according to your body dimensions in order to achieve the most effective riding position.

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Correctly setting up the suspension is crucial for proper handling of your bike.

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One of the most simple things you can do to your bike to improve the quality of your ride is checking and adjusting your tyre pressure periodically.

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There are three main types of pedals, Flat Pedals, Mountain Bike Clipless and Road Clipless.

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When browsing for your next bike you may sometimes consider the possibility of upgrading some parts in order to make the bike more suitable for your riding style.

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Workshop Series

Beside being a lot of fun, bikes are also a way of transport that requires regular maintenance just like a motorbike or a car.

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In this biking tutorial we tackle common issues riders face on their journeys.

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Assembling your new bike is one of the most exciting tasks ever, we agree.

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Ride your bike enough and you’ll understand the importance of performing a periodical safety check.

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Welcome to the Workshop Series, today we’ll be guiding you through the rear derailleur adjustment for a mechanical, or cable activated groupset.

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Welcome to the Workshop Series, today we’ll be guiding you through the rim brake adjustments.

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Welcome to the Workshop Series, today we’ll be guiding you through the disc brake adjustments.

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Having a flat while out riding is never a good feeling, but if you master the tube replacement practice you’ll be able to get back on the road, or trail, in no time.

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A lot has been discussed around tubeless tyres and how they can be beneficial for a number of reasons.

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Hey there! We understand your worries, and it's great that you're keeping an eye out for potential issues.

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Owner's Manuals

To see the Polygon Bikes User Manuals, click here.

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To see the Marin Bikes User Manuals, click here.

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To see the THOK Bikes User Manuals, click here.

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Please refer to the links below for more information on your Rockshox components:   Rockshox Suspension Setup and Tuning Guide Rockshox/Sram Service Resources Rockshox/Sram User Manuals Rockshox Service Intervals .

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Please refer to the links below for more information on your Fox components:  Fox Factory Tune Fox Tuning Guides Fox User Manuals Fox Service Intervals     .

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Please refer to the links below for more information on your SR Suntour components:   SR Suntour Owners Manuals SR Suntour SAG Tool SR Suntour General Suspension Fork Manual SR Suntour Rear Shock Owner's Manual .

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Please click here for more information on your Shimano components: Shimano Manuals & Technical Documents .

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Please click here for more information on your Sram components: Sram Service Archive .

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In this article you'll find all technical information, including service instructions for your bike components.

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Archive

To see Polygon Bike Archive, click here.

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To see Marin Bike Archive, click here.

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Please click here for the Rockshox archive.

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Please click here for the Fox archive: Fox Archive .

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Please click here for the SR Suntour archive: SR Suntour Archive .

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Hardtail MTB

What size are the wheels? All cascade models (2, 3, 4) and frame size come with 27.

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What size are the wheels? The Premier 4 and 5 come with 27.

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What size are the wheels? The Syncline 2, 3 and 5 come with 27.

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What size are the wheels? The Xtrada 5, 6 and 7 come with 27.

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What size are the wheels? The Cleo 2 comes with 27.

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What size are the wheels? The El Roy comes with 29" wheels.

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What size are the wheels? The Pine Mountain series come with 29" wheels.

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What size are the wheels? The San Quentin series comes with 27.

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What size are the wheels? The Team series comes with 29" wheels.

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What size are the wheels? The Bobcat Trail series come with 27.

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What size are the wheels? The Bolinas Ridge series come with 27.

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What size are the wheels? The Wildcat Trail series come with 27.

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Dual Suspension MTB

What size are the wheels? The Siskiu D5 comes in 27.

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What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

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What size are the wheels? The Siskiu T7 and T8 come in 27.

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What size are the wheels? Across the entire Alpine Trail range you can expect a standard 29 inch wheel platform for all models.

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What size are the wheels? Across the entire Rift Zone 27.

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What size are the wheels? Across the entire Rift Zone 29 range you can expect a standard 29 inch wheel platform for all models.

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What size are the wheels? The Rift Zone Jr comes in 2 different wheel sizes, 24 inch and 26 inch.

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Road & Gravel

What riding style is this geometry intended for? Perfect for entry level road cyclists looking to take on their first Gran Fondo, conquer their first triathlon or get involved with their local riding group on casual endurance rides.

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What riding style is this geometry intended for? This is a modern road bike with an accommodating endurance geometry for a more upright riding position.

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What riding style is this geometry intended for? An upright commanding riding position to tackle rough gravel roads or city streets with a priority on stability and control How many gears does this bike come equipped with? A wide ranging drivetrain with variations across the range from 2x9spd to the latest 1x11spd Gravel Specific system from Shimano Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

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What riding style is this geometry intended for? Long days on the saddle discovering new gravel trails just for the sake of exploring.

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What riding style is this geometry intended for? All day touring off road or back country scenic roads How many gears does this bike come equipped with? 3x9spd wide ranging touring centric gear set Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

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What riding style is this geometry intended for? An upright MTB based riding position for tackling both smooth and rough roads How many gears does this bike come equipped with? The Gaselt range offers bikes with 1x11spd drivetrains and also 2x8spd drivetrains at the entry level Are the wheels tubeless ready? The wheelset is ready to go tubeless when you'd like, all you need is some tyres and tubeless kit from our website and you can do the conversion at home.

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What riding style is this geometry intended for? The Lombard has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? 2x9spd drivetrain Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because are built with durability in mind for riding off into the sunset where sealant top ups are not possible.

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What riding style is this geometry intended for? The Nicasio has an upright position that's as at home commuting into the city as it is rolling round country lanes on the weekend How many gears does this bike come equipped with? There are several models that range in gear sets of 2x8spd to 2x10spd Are the wheels tubeless ready? Unfortunately these wheels are not tubeless ready because they are built with durability in mind where you might be hitting potholes or for riding off into the sunset where sealant top ups are not possible.

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Path & Pavement

What size are the wheels? The Path Series features a 700c wheel size (29" diameter).

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What size are the wheels? The Heist series comes with 700c (29 inch) wheels.

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What size are the wheels? The Urbano comes with 20" wheels.

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What size are the wheels? The Fairfax Series features a 700c wheel size (29" diameter).

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What size are the wheels? The Muirwoods come with 700c wheel size (29" diameter).

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What size are the wheels? The Presidio range comes with 700c wheels (29 inch).

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What size are the wheels? The DSX series comes with 700c wheels (29 inch).

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What size are the wheels? The Kentfield series comes with 700c (29 inch) wheels.

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What size are the wheels? The Larkspur comes with 27.

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E-Bikes

What is the main difference between the N8E and the THOK TK-01R? The main difference between the N8E and the THOK TK-01R is the frame.

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What is the main difference between the T7E and the N8E? The main difference between the T7E and the N8E is the drivetrain.

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What is the main difference between the T6E and the T7E? The main difference between the T6E and the T7E is the suspension.

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The bike comes with 29x2.

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What size are the wheels? The Path E comes with 27.

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What size are the wheels? The Gili Velo comes with 20" wheels.

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What size are the wheels? The Alpine Trail E series comes in a "mullet" configuration (27.

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What size are the wheels? The Sausalito comes with 650b (27.

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What is the best use for the THOK TK-01R? The THOK TK-01R is a great choice for riders who are looking for a high-performance E-MTB.

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Electric bike laws in Australia – important information This page is general information only and is not legal advice.

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Kids Bikes

What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What size are the wheels? The Rift Zone Jr.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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What age group is this bike intended for? This bike is intended for riders from 5-8yo.

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What age group is this bike intended for? This bike is intended for riders from 7-12yo.

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Dirt Jumpers & BMX

What size are the wheels? This model is fitted with 26 inch wheels.

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What size are the wheels? This model is fitted with 26 inch wheels.

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What size are the wheels? This model is fitted with 20 inch wheels.

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What size are the wheels? This model is fitted with 20 inch wheels.

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What size are the wheels? This model is fitted with 26 inch wheels.

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Technical Manuals

1.

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Recalls

There is a Product Safety recall to a batch of Entity MH15 Helmets sold between 23 September 2023 – 11 July 2025.

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CLOSE ARTICLE

eBike Laws and Requirements

Electric bike laws in Australia – important information

This page is general information only and is not legal advice. E-bike laws can change. It is your responsibility to check the rules that apply where you live and ride.

For up-to-date information, always refer to your state or territory road authority (for example Transport for NSW, VicRoads, TMR QLD, etc.).Transport for NSW+2Transport Victoria+2


1. What is a “legal” e-bike in Australia?

Across Australia, an electric bike is generally treated like a normal bicycle if it stays within these limits:


Pedelec / EN15194-type e-bike (most retail commuter and leisure e-bikes):

  • Maximum continuous rated motor power: 250 W

  • Motor provides assistance only while you are pedalling

  • Power assistance must cut out at 25 km/h

  • A low-speed throttle or “walk assist” may be allowed, usually up to 6 km/h

200 W throttle-assist e-bike (older style “power-assisted bicycle”):

  • Maximum motor power: 200 W

  • May be operated by throttle without pedalling

  • If it is more powerful than 200 W, or capable of higher speeds under power, it is usually treated as a motor vehicle, not a bicycle.

If an e-bike exceeds these power or speed limits, or has been modified to do so, it will often be treated in law as a motorcycle or moped and may require registration, compliance with national vehicle standards, and a motorcycle licence.Infrastructure and Transport Dept+1


2. State and territory overview (summary only)

Most states and territories use the same basic limits (250 W pedelec / 200 W throttle, 25 km/h assisted speed), but there are some differences in wording and categories.

New South Wales (NSW)Transport for NSW+1

  • Two main legal categories:

    • Power-assisted pedal cycles – up to 200 W, motor helps only when pedalling.

    • Electrically power-assisted cycles (pedelecs) – EN15194-type e-bikes using pedal assist, assistance cuts out at 25 km/h.

  • No registration or licence required for compliant e-bikes.

  • Standard bicycle road rules apply (where you can ride, signalling, lights, etc.).

  • Helmets must comply with AS/NZS 2063.

VictoriaTransport Victoria+1

  • Pedelecs (EN15194) up to 250 W, 25 km/h assist, are treated as bicycles.

  • Throttle-only bikes are limited to 200 W.

  • E-bikes over these limits are classed as motor vehicles and must be registered; a motorcycle licence may be required.

  • Helmet, lighting and reflector rules are the same as for conventional bicycles.

QueenslandQueensland Government+1

  • Two legal types:

    • EPAC/pedelec up to 250 W, pedal-assist to 25 km/h.

    • 200 W e-bike with throttle.

  • Motor may work without pedalling only up to 6 km/h.

  • No registration or licence for compliant e-bikes; bicycle road rules apply.

South Australia, Western Australia, ACT, NT, Tasmania

  • Generally align with the 250 W / 200 W / 25 km/h framework above.

  • Compliant e-bikes are treated as bicycles with no registration or licence.

  • Helmet use is compulsory.

Because wording and enforcement can differ between jurisdictions, always check your local rules before riding a new e-bike in public.


3. Bikes that are not road-legal

Your e-bike may not be legal for use on public roads or paths if:

  • The motor exceeds 250 W (pedelec) or 200 W (throttle-only), or has been re-programmed for higher output

  • The bike can use motor power above 25 km/h without relying mainly on rider pedalling

  • The bike has been modified with high-power conversion kits or non-original controllers

  • Factory speed limiters or safety features have been disabled or bypassed

These bikes are often legally treated as motorbikes or mopeds, which means: registration, compliance with road vehicle standards and a suitable rider licence may be required. Riding them on public roads or paths without meeting those requirements can result in fines and the bike being considered an unregistered and uninsured vehicle.Infrastructure and Transport Dep

Such bikes are generally only suitable for use on private property, with the owner’s permission, and with appropriate safety gear.


4. How this relates to BikesOnline e-bikes

  • Our retail e-bikes are intended to comply with the Australian e-bike framework for public-road use unless a product is clearly described as off-road / private-property use only.

  • Product pages will indicate:

    • Motor rated power (W)

    • Intended use category (commuter, cargo, off-road, etc.)

    • Any limits on where the bike can be legally used.

If you are unsure whether a particular e-bike is legal to ride on public roads or paths in your state, please contact our customer support team before purchase or use.


5. Rider responsibilities

Regardless of model or brand, riders are responsible for:

  • Choosing an e-bike that is legal for the type of riding and location they intend to use it in

  • Wearing an Australian Standard AS/NZS 2063-approved helmet at all times while riding

  • Using correct lights and reflectors at night or in low visibility, as required for bicycles

  • Obeying all relevant road rules, including speed limits, shared path rules and giving way

  • Not modifying the bike to increase power or speed beyond legal limits

If you modify your e-bike or fit aftermarket motors, batteries or controllers, you may make it non-compliant. In that case it may no longer be legal to use on public roads or paths, even if it was compliant when sold.


6. Lithium-ion battery and charger safety

Australian regulators are tightening rules on lithium-ion battery products, including e-bikes, e-scooters and their chargers. In NSW, for example, certain e-micromobility products and batteries are becoming “declared electrical articles”, and retailers face significant penalties for selling non-compliant products.

NSW Fair Trading and Fire & Rescue NSW recommend that e-bike users:

  • Only use batteries and chargers supplied with the bike, or recommended by the manufacturer

  • Charge in a clear, ventilated area away from beds, sofas, carpets and other combustible materials

  • Do not leave batteries charging unattended or overnight

  • Stop using any battery that is swollen, leaking, unusually hot, or producing odour, smoke or noise

  • If a battery or e-bike starts to emit smoke or flames, evacuate immediately and call Triple Zero (000)

We work with our suppliers to source e-bikes and batteries that comply with relevant electrical safety and product standards.


7. Disposal and recycling

E-bike batteries and related components must not be placed in normal household rubbish.

Follow local guidance on battery recycling and hazardous waste. Many councils, battery recycling programs and specialist recyclers accept e-bike batteries for safe disposal


8. Quick FAQ for customers (for bot training)

Q1. Do I need a licence or registration for my e-bike?
If your e-bike meets the 250 W / 200 W and 25 km/h limits described above, it is generally treated as a bicycle and does not need registration or a driver’s licence. Over-powered or modified e-bikes may be treated as motor vehicles and need registration and a motorcycle licence.

Q2. Can I ride a 500 W e-bike on the road in Australia?
In many cases, a 500 W e-bike will be treated as a motor vehicle unless it fits within a specific local category and is used according to that category’s rules. If the bike can exceed 25 km/h under motor power or does not rely mainly on pedalling, it is unlikely to be considered a bicycle. Always check your local road authority’s guidance before riding.Sydney Defence Lawyers+1

Q3. Can I remove the speed limiter or fit a more powerful motor?
If you increase the power or assisted speed beyond legal limits, your bike is no longer a legal e-bike for public roads and paths. It may be treated as an unregistered motorbike, with fines and other penalties if used in public.

Q4. Where can I ride my e-bike?
Compliant e-bikes can usually be ridden wherever bicycles are allowed in your state or territory: roads, bike lanes and shared paths, subject to local signs and restrictions. Some areas restrict e-bikes on certain paths or trails, so always follow local signs and land-manager rules.Transport for NSW+1

Q5. Are e-bike batteries safe?
Quality e-bike batteries are safe when used, charged and stored correctly. However, damaged or poor-quality lithium-ion batteries can fail and cause fire. Only use approved chargers, follow charging instructions, and stop using any battery that shows signs of damage or overheating.